Thinking about worst-case health scenarios is unpleasant, but it’s important to be prepared for circumstances when timely medical assistance is critical. Medical alert systems ensure that you or your loved one gets medical attention quickly after a fall or during a health emergency. Our partners at ConsumerAffairs researched the best medical alert systems in Green Bay to guide you through the different features and service options.
In Green Bay, where 12 percent of the population is 65 or older and an additional 10 percent have a disability of some kind, medical alert systems provide an important service. In fact, medical alert systems in Green Bay give residents options, allowing them to live independently in their homes rather than move to expensive assisted living facilities.
While these systems can provide help in a variety of situations, falls are the most common emergency. More than one in four seniors 65 and over fall each year, making falls the number one injury and cause of death by injury in that age group.
Generally, most medical alert systems work the same way, though they do have some differences. When users need help, they press a button that’s worn either on a necklace or wristband. That connects them to the service provider, who talks to the user. Depending on the situation, the provider will contact emergency services or a loved one on the user’s contact list. If the user is unable to respond, emergency services will be dispatched.
Many medical alert systems require either a landline or AT&T cellular coverage. This isn’t to say you need to have AT&T as a wireless provider; as long as you have AT&T coverage in your area you will be fine. Fortunately, Green Bay typically has good coverage from AT&T.
When considering which medical alert system is right for your situation, think about the following factors:
What is the range of the system? Do you need a GPS-enabled mobile option?
How much information do your loved ones want on a regular basis?
Are there other services you need the medical alert system to provide, such as low-battery notifications or medication reminders?
Does the company offer a risk-free trial?
Most companies offer home options or on-the-go options, sometimes called mobile options, which are GPS-enabled so users can have protection no matter where they are. Medical device help buttons are typically waterproof or heavily water-resistant and can be worn while bathing or showering.
Medical Guardian’s home base covers a 1,300-foot range and has up to 32 hours of battery stored in case of a power outage. It uses AT&T coverage for its services. Users receive an alert when the battery on their wearable device is low. Their system can notify family members when there is unusual activity. Customer reviews show that users are happy with the service.
LifeFone, founded in 1976, offers value by covering a spouse for free. The company also doesn’t charge for activation or equipment. Fall detection is an add-on feature for both at-home and on-the-go devices. Customers in Wisconsin appreciated LifeFone’s courteous representatives and rapid response time.
The home base for MobileHelp has a 600-foot range and 30 hours of battery in the event of a power outage. The system uses AT&T coverage to provide its service. There is also a "smart" option that has a more discreet appearance and offers additional health tracking. Customers like the ease of setup and the customer service, and it has a five-star rating with the Better Business Bureau.
A fall detection feature automatically calls LifeStation when it senses a fall has occurred. The home base has a 500-foot range and up to 32 hours of standby power in case of a loss of electricity in the home. This system automatically tests the connection each week to ensure it’s functioning properly. Customers frequently report accidentally activating their alert, but note that the response team is very kind when that happens.
Medical Alert can utilize landlines or AT&T coverage, depending on the user preference. Features include fall detection, as well as various options for caregivers. The response center offers languages other than English, though you’ll need to get in contact with them to ask about a specific language need. While reviews reveal very few issues with the service, some users have experienced frustration with the billing department.
HomeSafe and GoSafe pedants and wristbands by Philips are water resistant and have automatic fall detection. Response associates, based in the U.S. and Canada, are available 24/7/365. The average answer time is 12 seconds and the average tenure of associates is seven years. Founded in 1974, Philips Lifeline was a pioneer of medical alert device technology and remains a leader today.