Whether it’s routine maintenance or an unexpected repair, knowing you are getting a good deal from a reputable auto repair shop is important. Our partners at ConsumerAffairs researched the best auto repair in Green Bay, so you know how to get great service at a low cost.
The first step to selecting a mechanic in Green Bay is identifying what service your vehicle needs.
If you know what service you require, narrow your search accordingly. Specialty shops are best suited to routine maintenance, tire service, collision repair and transmission work.
If you’re unsure what’s wrong, try to find an auto shop in Green Bay you trust that has experience with a wide variety of repairs, and let them diagnose the problem.
How to find a reliable mechanic in Green Bay
While anyone can call themselves a mechanic and open a shop, reputable businesses will employ Automobile-Service-Excellence-certified technicians. ASE certification is a mark of expertise and professionalism.
Remember, the state of Wisconsin prohibits repair shops from charging for unauthorized work. Also, keep in mind that auto repair shops are within their rights to hold your car until agreed-upon repairs are paid for, but cannot hold your car to prevent you from getting a second opinion or to force you to agree to repairs.
Even though repairs differ, there are some things that every reputable auto repair shop in Green Bay should be able to provide. Make sure the repair facility is willing to give you the following:
Written estimates that require your signature before work begins
Permission to see all the old parts should you request it
Proof of insurance to protect against fire or theft while your car is in their possession
An itemized bill so that you can see any discrepancies from the estimate
If a mechanic seems trustworthy, discuss the service you need before committing to anything. Answers will vary depending on the work required, but consider these questions:
How long will the repair take?
Are any warranties offered on the work?
Do you use original equipment manufacturer or aftermarket parts?
Will you use an exact paint match or a similar color? (collision repair only)
What are my options for a rental car while my car is here?
OEM parts are the parts your car had originally. They are more likely to include warranties but are typically more expensive.
Third-party manufacturers make aftermarket parts but to the same specifications as OEM. Aftermarket parts are often less expensive options; however, they don’t always come with a warranty.
At this point, compare any Green Bay auto repair shops that you’re considering and decide. Remember to consider all of your criteria, not just price; reliable work is worth the expense on something as critical as your vehicle.
Fair Muffler & Brake Shop
Despite the name, Fair Muffler & Brake Shop has expanded since opening in Green Bay in 1984 and now offers most types of auto repair. The shop specializes in exhaust systems and brakes but is also a tire dealer. Reviewers enjoy the low prices and fast service.
Dell's Service Center
Dell’s Service Center specializes in German and other European vehicles. The company has been in business since 1969 but prides itself on using cutting-edge technology, and its website lets customers book appointments online. Customers note how knowledgeable the technicians are.
Most Auto Aces repairs come with a 12-month / 12,000-mile guarantee and will contact you if a repair might go beyond their initial estimate. The shop will arrange for rides home or to work should you need it. Reviewers appreciate how caring and accommodating the staff is.